Digital transformation
A Digital Leap for Small and Medium-Sized Enterprises
A practical SME digital transformation guide: four benefits, five steps, obstacles and the historical Viber chatbot example with evidence limitations.
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Business in a digital world
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Digital transformation
Strategy, processes and people. Change that delivers business results.
Digital transformation
The Most Common Digital Transformation Mistakes in Companies
Digital transformation does not usually fail because companies lack ideas. More often, it fails because they have too many disconnected ideas, poor sequencing, unclear ownership and unrealistic expectations from technology.
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Digital transformation
How to Create a 90-Day Digital Transformation Plan That Does Not Stay on Paper
Digital transformation usually does not fail because a company has no ideas. It fails because there are too many ideas, too little focus and no clear order of execution.
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Digital transformation
How to Map Business Processes Before Implementing Software or AI
Companies often start digitalization with a tool. Software is selected, licenses are agreed, and only then does the team try to fit real work into the new system. On paper this looks faster. In practice, it often creates delays, additional changes and frustrated users.
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Digital transformation
How to Align Business Goals, Technology and People Into One Plan
Companies often create plans in separate columns. Business defines goals, IT chooses or maintains technology, and people are invited later to use the new solution. On paper, this looks organized. In practice, it often creates resistance, delays and weak results.
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Digital transformation
Why Digital Transformation Must Be a Board-Level Topic, Not Only an IT Issue
Many companies still treat digital transformation as a technical project. When a new software platform, AI tool, analytics layer or infrastructure upgrade is needed, the topic is often handed over to IT. That feels natural, because technology is part of the solution.
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Artificial intelligence
AI for real business needs. From informed decisions to responsible implementation.
Artificial intelligence
Why Positive Chose to Focus on Artificial Intelligence
Why Positive began focusing on AI, how the original reasoning evolved, and how Cybercompany, ONE and CoreTech connect AI with business transformation.
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AI Marketing Assistant: Save Time With Better Workflows
A practical AI marketing assistant guide covering content, campaigns, SEO, analytics, privacy and how to run a measurable pilot.
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Artificial intelligence
How AI Agents Change Business
An AI agent is more than a chatbot that returns an answer. With the right tools, rules and permissions, it can work through multiple steps, use business systems and complete bounded tasks with defined controls.
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Artificial intelligence
Prompt Engineering: An Essential Skill for Working With AI
Prompt engineering is the practice of giving an AI model clear instructions about the goal, context, constraints and expected output. A strong prompt does not guarantee correctness, but it reduces ambiguity and makes useful results easier to reproduce.
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Artificial intelligence
How to Align AI, Data and Security Without Slowing the Business Down
AI tools help employees write, analyze, search, summarize and prepare materials faster. At the same time, they create new risks.
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Artificial intelligence
Internal AI Policy: How to Give People Freedom Without Losing Control
An internal AI policy is not meant to limit people. Its real purpose is to give employees clarity: what they may do, what they must not do, when they need to check the result and whom they should contact when unsure. Without that clarity, the company gets two bad extremes.
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Business
Decisions, growth and organisation. Practical perspectives on business.
Business
The Foundation of Successful Business
How strategy, processes and procedures reinforce one another: Positive's four historical consulting steps and responsible treatment of logistics claims.
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Business
A Dashboard Is Not a Report: What Management Should Actually Track
Many companies want dashboards. This is understandable. Management wants faster visibility, less waiting for reports and a clearer picture of business performance. The problem appears when a dashboard is built as a prettier version of an existing report.
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Business
Business Analytics for Management: How to Turn Data Into Better Decisions
Most companies already have a large amount of data. Sales has CRM records, finance has reports, operations has spreadsheets, support has tickets and marketing has campaign metrics. Still, more data does not automatically mean better decisions.
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Business
How Process Standardization Reduces Dependence on Individuals
In small teams, it often seems natural for work to depend on the experience of a few people. One person knows how offers are prepared, another knows where contracts are stored, a third understands how complaints are resolved, and someone else remembers key client agreements.
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Business
Digital Risks Management Should Not Leave Only to the IT Department
When systems fail, the consequences do not stay inside IT. Sales cannot access data. Customer support cannot respond properly. Finance reports are delayed. Operations lose visibility. Management makes decisions based on incomplete information.
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Business
Digital Trust: Why Security, Transparency and Reliability Are Becoming Part of Sales
Companies used to build trust mainly through personal relationships, reputation, references and delivery. Those elements still matter, but they are no longer enough.
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Digital solutions
Connected tools and data. Less manual work, greater control.
Digital solutions
How Business Software Brings Order to Daily Work
When a company is small, many things can be managed verbally, through messages, spreadsheets and informal agreements. People know each other, information moves quickly and a manager can often personally follow most important activities. The problem starts when the organization grows.
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Digital solutions
Why Tasks, Tickets and Projects Should Not Live in Messages
Messages are the fastest way to agree on something, but a poor way to manage work until completion. This applies to email, chat tools, internal groups and messaging platforms. The problem is not communication itself.
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Digital solutions
How to Automate Business Processes Without Losing Control
Many companies want to automate business processes, but they are afraid automation will create more complexity, less control or resistance from employees. That fear is understandable.
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Digital solutions
Positive AI Examples: Six Industry Use Cases
Six industry scenarios for AI assistants and chatbots: support, e-commerce, finance, healthcare, marketing and internal knowledge, with measurable outcomes.
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A Viber Bot for Personalised Customer Communication
How Viber chatbots can support customer messaging across five original areas: personalisation, support, campaigns, analytics and integration.
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Microsoft Copilot: A Digital Assistant for More Productive Business
Microsoft Copilot across Word, Excel, PowerPoint, Outlook and Teams: productivity, analytics, collaboration, current licensing and safe adoption.
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IT infrastructure
A reliable IT foundation for everyday operations and growth.
IT infrastructure
Disaster Recovery Plan for Management
A disaster recovery plan defines how a company restores systems, data and critical processes after a serious incident. The cause may be a technical failure, cyberattack, data loss, human error, equipment problem or service outage.
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IT infrastructure
Business Resilience When Systems Fail
Business resilience is the ability of a company to continue operating when something fails: a system outage, data loss, cyber incident, process bottleneck, unavailable employee or supplier disruption. It is not only a technical topic and it cannot be solved with one tool.
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IT infrastructure
When Cloud Migration Makes Sense and When It Does Not
Cloud migration makes sense when it solves a real business problem: scaling, availability, remote work, backup, faster deployment or better collaboration. It does not make sense when it is done because cloud is fashionable, without assessing applications, data, cost, security and user needs.
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IT infrastructure
Hybrid IT Systems: How to Combine Security, Flexibility and Control
Hybrid IT systems connect local infrastructure, cloud services, users, data and security rules into one manageable environment. The value is not in using both cloud and on-premise systems. The value is knowing what belongs where, why it belongs there and who owns security, availability and cost.
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IT infrastructure
Cloud or On-Premise Infrastructure: How to Choose the Right Model for Your Company
Choosing between cloud and on-premise infrastructure is not only a technical decision. It is a business decision about control, cost, security, availability and growth. Cloud can provide flexibility and faster scaling. On-premise infrastructure can provide direct control.
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IT infrastructure
How to Check Whether Backup Actually Works When You Need It
The biggest misconception about backup is that successful copy jobs are enough. A system may show green status while real recovery is slow, incomplete or unusable. That is why backup testing is not an administrative detail. It is proof that the company can continue working when something goes wrong.
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Cybersecurity
Protecting data, people and operations. Preparation before an incident.
Cybersecurity
How to Prepare a Company for Security Procedures and Internal Policies
Security procedures often fail for a simple reason: they are written as documents, not as a way of working. The company gets a policy, a folder, a few general statements and the impression that something has been completed.
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Cybersecurity
NIS2 and Business Responsibility: What Management Can Learn
The NIS2 directive is a European framework that raised expectations for organizations that depend on digital systems. For companies outside the EU, including Serbian companies that work with EU partners, it matters because it shows where modern cyber risk management is moving: cybersecurity is no…
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Cybersecurity
How Employees Become the First Line of Defense Against Cyber Attacks
In cybersecurity conversations, employees are often described as the biggest risk. That is a shallow and dangerous simplification. People can make mistakes, but they can also become the fastest sensor for a problem.
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Cybersecurity
The Most Common Cybersecurity Mistakes Companies Make
Companies rarely ignore security because they believe it does not matter. More often, they believe it is already sufficiently covered. They have antivirus software. Someone maintains the computers. Passwords exist. Backup exists.
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Cybersecurity
Data Protection: Key Security Strategies
A practical guide to business data protection: encryption, MFA, training, IDS/IPS, backups, recovery and responsible compliance.
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Protect Your Business From Cyber Threats
Five essential areas for protecting a business from ransomware, phishing and DDoS: fundamentals, training, advanced controls and incident response.
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Technology serving people
Personal perspectives on technology, freedom, knowledge and the lives we want to build.
Technology serving people
What will an ordinary life cost a century from now?
From YouTube Premium to a subscription-supported life: a personal reflection on rising expectations, convenience and the freedom to opt out.
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Technology serving people
Could AI help us take a broader view of life?
AI can connect knowledge, work, wellbeing and decisions—provided we use it to improve our thinking rather than avoid the effort of understanding.
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Technology serving people
Leading a company and a life: from psychology to technology
Personal principles for energy, calm, organisation, AI and leadership: pursuing meaningful results while protecting yourself and the people around you.
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Technology serving people
Evolution without brakes: the last human decision
AI, health monitoring, implants and digital identity raise a question beyond capability: what do we gain, and what do we give up?
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Technology serving people
The future of technology: a business view of Gemini AI
What is Google Gemini AI, and how can multimodal capabilities support business work? A 2024 perspective updated with practical guidance.
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Technology serving people
AI chatbots: better conversations on messaging platforms
How messaging assistants can support customers, connect useful information and improve conversations, with channel choices suited to each market.
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