
The Foundation of Successful Business
How strategy, processes and procedures reinforce one another: Positive's four historical consulting steps and responsible treatment of logistics claims.
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Decisions, growth and organisation. Practical perspectives on business.

How strategy, processes and procedures reinforce one another: Positive's four historical consulting steps and responsible treatment of logistics claims.
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Personal growth begins with self-reflection and influences communication, resilience, teamwork and leadership. A restored author-led reflection.
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In many companies, sales, finance, operations, support and marketing use different systems. That is not automatically a problem. The problem starts when the same customer, revenue, status or task looks different depending on which system is used.
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Many companies want dashboards. This is understandable. Management wants faster visibility, less waiting for reports and a clearer picture of business performance. The problem appears when a dashboard is built as a prettier version of an existing report.
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Most companies already have a large amount of data. Sales has CRM records, finance has reports, operations has spreadsheets, support has tickets and marketing has campaign metrics. Still, more data does not automatically mean better decisions.
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Automation sounds like a natural answer to slow work. If something is manual, repetitive or time-consuming, it makes sense to ask how it can be accelerated.
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