Digital transformation
A Digital Leap for Small and Medium-Sized Enterprises
A practical SME digital transformation guide: four benefits, five steps, obstacles and the historical Viber chatbot example with evidence limitations.
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Business in a digital world
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Strategy, processes and people. Change that delivers business results.
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AI for real business needs. From informed decisions to responsible implementation.
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Connected tools and data. Less manual work, greater control.
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Why Tasks, Tickets and Projects Should Not Live in Messages
Messages are the fastest way to agree on something, but a poor way to manage work until completion. This applies to email, chat tools, internal groups and messaging platforms. The problem is not communication itself.
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Digital solutions
A Viber Bot for Personalised Customer Communication
How Viber chatbots can support customer messaging across five original areas: personalisation, support, campaigns, analytics and integration.
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ChatGPT: Revolution in Business Communication and Productivity
Positive's original 2025 guide to ChatGPT for communication, content, analytics and training, updated with practical deployment safeguards.
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A reliable IT foundation for everyday operations and growth.
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Technology serving people
Personal perspectives on technology, freedom, knowledge and the lives we want to build.
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